100% Guarantee

Our 100% Guarantee

Queen of Tickets is Australia’s #1 Ticket Marketplace. All tickets listed on our website are on behalf of 3rd party sellers however they all come with our 100% Guarantee, meaning:

  1. We only list tickets from trusted sellers.
  2. You’ll get the tickets you ordered in time for the event and they’ll be valid for entry.
  3. If the event is cancelled and not rescheuled you will receive a 100% refund.
  4. We do not pass on buyers money to seller until after the date of the event to ensure your tickets worked 100% as described (Allowing us to provide 100% refund to the buyer).
  5. All payments are done through a Secured Checkout.

Still got questions? Contact us here

If any of the above does not occur, we’ll locate comparable replacement tickets or provide you a refund.